At DawnyCam, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, please review our refund policy below.

 

 

You may request a refund under the following conditions:

 

– The item must be returned within **30 days** of the purchase date.

– The item must be in its original condition, unused, and in the original packaging.

– Proof of purchase (receipt or order confirmation) must be provided.

 

 

Certain items are non-refundable, including:

 

– Gift cards

– Downloadable software or digital content

– Items marked as final sale

 

 

To initiate a refund, please follow these steps:

 

1. **Contact Us:** Email us at support@dawnycam.com or call +1 929-959-5831 to request a return authorization.

2. **Return the Item:** Once your request is approved, return the item to the address below:

 

   **DawnyCam**  

   148 39th Street Building #19, Suite B320  

   Sunset Park, NY 11232

 

3. **Shipping Costs:** You are responsible for the shipping costs to return the item unless the return is due to our error (e.g., wrong item, defective product).

 

 

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed within **5-7 business days**, and a credit will be applied to your original payment method.

 

 

If you would like to exchange an item for a different size or color, please follow the same return process and place a new order for the desired item.

 

 

We reserve the right to modify this refund policy at any time. Any changes will be posted on our website.

 

 

If you have any questions or concerns about our refund policy, please reach out to us:

 

**DawnyCam**  

148 39th Street Building #19, Suite B320  

Sunset Park, NY 11232  

Phone: +1 929-959-5831  

Email: support@dawnycam.com  

 

Thank you for choosing DawnyCam!